Leadership Skills Training and Management Development Courses in the UK & Worldwide - Clemorton Consultancy
Management and Leadership Fundamentals - Workshops

Management and Leadership Fundamentals - Workshops

Clemorton management training is developed and delivered by experienced senior managers, who understand the theoretical and practical applications of sound management fundamentals.

We know that - good management practices impact profitability.

We can offer your company a wide range of management fundamentals training. The courses we offer are outlined below.

Appraisal Skills
Who will benefit?
Those involved in assessing other members of staff in terms of annual performance.
Managers at all levels.

Why choose this course?

Appraising performance is a potential nightmare scenario for both employee and appraiser alike. The outcome of a good appraisal system should be a Win-Win situation for both parties. People development leading to higher business returns through greater achievement of business goals and targets is the end result of competent, objective based and ongoing appraisal.

What delegates will learn
1. Understand the benefits and the pitfalls of various appraisal systems
2. How to recognise the consequences of a bad appraisal
3. How to prepare, plan and conduct staff appraisals in keeping with the objectives of your organisation
Communication & Assertiveness
Who will benefit?
Everyone can benefit from understanding how we communicate and learn to improve ones’ own communication for more effective interaction. New teams or employees, or those dealing directly with the public, may benefit. Staff with line management responsibility and staff having to deal with difficult individuals, need to use assertive behaviour to achieve desired outcomes when dealing with people.

Why choose this course?

Any organisation relies on people within it to shape and drive objectives, which need to be clearly communicated. All personnel must increasingly be aware of communication styles and the importance of appropriate communication for the benefit of both the individual and the business. Assertiveness is about “getting things done” while respecting the rights of others.

Benefits include being able to give and receive constructive criticism and producing joint solutions to problem areas and issues in a clear and speedy manner.

What delegates will learn

1. An appreciation of the goals of communication and the different types of communication
2. How to recognise and employ the key communication skills in the workplace
3. Transactional analysis theory and principles
4. How to give and receive feedback from colleagues
5. How to recognise different types of behaviours
6. Be able to define Assertiveness and learn how to be assertive
7. Understand the advantages of behaving assertively and the consequences of other types of behaviours
Coaching Skills
Who will benefit?
1. All personnel with responsibility for training and developing others.
2. Field training/coaching staff.
3. Managers at all levels.

Why choose this course?

Coaching is about helping workers to perform better within their current role. This aids skill development, motivation and goal achievement, which benefit the individual and the organisation.

What delegates will learn
1. The difference between training and coaching
2. Coaching and leadership styles
3. How to drive performance improvements through coaching
4. The coaching model with practical application
5. How to conduct accompanied visits
Introduction To Management
Who will benefit?
Those on a management development career pathway either newly appointed to a management position or who will expect to be in a management position within 12 months.

Why choose this course?

First line managers are a vital resource in any organisation and yet, incredibly, many are asked to carry the mantle of manager without the most basic of training.

Ensure that your potential and newly appointed managers are given the best possible chance of success.

What delegates will learn

1. Recognise the qualities of successful managers
2. Recognise and understand different management styles
3. How to motivate teams
4. The role of empowerment
5. How to set priorities and manage time effectively
Negotiation Skills
Who will benefit?
Any salesperson or buyer involved in selling services/products where flexible approaches are required to close a deal.

Why choose this course?
Being able to negotiate well does two things for your organisation;
1. It ensures that both parties get a fair deal and
2. It enhances your credibility with customers.

Good negotiators strive always to achieve a Win-Win scenario, which leaves both parties feeling good about the process and the outcomes.

What delegates will learn

1. What negotiation is and is not
2. A 6-step process for negotiating
3. Competent negotiation leads to effective use of your Company resources with better returns, which clearly impacts PROFITABILITY.
Presentation Skills
Who will benefit?
Anyone involved in presenting to groups.

Why choose this course?
Good communication is the art of making ones’ self understood by others – regardless of an audience member’s expertise or knowledge of the subject matter being presented.

An integral part of modern communication is the ability to effectively present ideas, plans, recommendations, proposals and training material to groups of people.

This course is very practical in nature with delegates receiving detailed feedback after each presentation exercise. Video recording and playback can be used on some courses to demonstrate delegates’ progress throughout the course.

What delegates will learn

1. How to prepare and structure presentations
2. Presentation delivery
3. How to manage the environment
4. Group control techniques
5. How to cope with nervousness.
Recruitment Selection - Introduction To Interviewing
Who will benefit?
Anyone without formal interviewing training and those recently promoted to positions with responsibility for interviewing, e.g. New Managers.

Why choose this course?
Any organisation is only as good as the people working within it. Recruitment selection therefore, is a time consuming and potentially costly process, which requires professional handling if it is to be cost-effective.Those involved in staff selection must appreciate that the risks attached to employing any candidate should be minimised as far as possible.

What delegates will learn

1. Basic concepts in recruitment and selection
2. How to construct and use job descriptions and employee profiles
3. How to screen CVs.
4. How to conduct a selection interview
5. How to use behavioural questioning techniques
6. How to avoid unfair discrimination
Business Writing Skills Training
Who will benefit?
1. Managerial staff and individuals or groups assigned to project work.
2. Managerial staff and individuals or groups who routinely have to produce written reports to senior staff and/or colleagues.

Why choose this course?

Individuals who have to produce written reports need to be aware of the pros and cons of this form of communication. This course ensures that they can present material to decision makers in a workable format which allows appropriate decisions to be made.

What delegates will learn

1. How to write clear and concise reports
2. How to format reports in a way that avoids miscommunication
3. How to collect data for interpretation
4. How to benchmark
5. Business writing and effective report writing skills.
Team Development & Managing Teams
Who will benefit?
1. Anyone responsible for achieving results by managing teams of people.
2. Managers at all levels.
3. Those on a management career pathway expecting to be in a management position in the near future.

Why choose this course?

Good individuals make a difference .. good teams make a Company or organisation.

Ability to harness individuals’ skills and talents for the benefit of team performance is a key attribute of all successful managers.

What delegates will learn
1. Action centred approaches to teamwork
2. How teams evolve and how to manage effectively each stage of evolution
3. Team role profiling
4. How to balance the roles in a team.
Train The Trainer
Who will benefit?
1. Anyone responsible for training, coaching or mentoring work colleagues.
2. Those on a management career pathway expecting to be in a management position in the near future.

Why choose this course?

A business will be successful when its workforce is well trained and motivated. It is vitally important that those responsible for ensuring that workers have the skills to do the job, understand the best way to do that. This course ensures trainers will have the skills to do this professionally.

What delegates will learn

1. The difference between teaching and coaching
2. The adult learning process
3. How to identify the different learning styles
4. How to set learning objectives
5. Facilitation skills for dealing with groups
6. How to use personal development plans
Book a Free Training Day
Download Brochure

“Excellence is an art won by training and habituation. We are what we repeatedly do. Excellence, then, is not an act but a habit” Aristotle

"The buck stops here!"
Sign on Harry S. Truman's desk.